FREQUENTLY ASKED QUESTIONS
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General eLearning Questions
Yes, our programs include engaging activities to reinforce and assess knowledge as well as exercises walking the learner through the process of applying new skills to current work scenarios.
We recommend scheduling 30 minutes per lesson. Approximate times are included in the full course descriptions.
Absolutely! We encourage you to revisit your eLearning program frequently to reinforce your new habits and skills.
Yes, our programs are designed with multiple short lessons creating natural breaks and saves your spot so you can always pick up where you left off and work learning into your busy schedule.
Managers have the ability to monitor and track their employees’ progress with reports while learners can also track their own progress.
Learners are instructed to reflect on the real-life scenario activities with their managers and our eLearning courses save the answers and scores for assessments. We encourage managers to review lessons with their employees on a regular basis.
Learners can share the scores received at the end of each course as well as the downloadable certificate awarded at the successful completion of the eLearning programs. Managers can request learner progress reporting with 24-hour turnaround time and those with more than 10 active learners are eligible for administrative access to on-demand reporting.
Contact us with any questions and a member of our eLearning team will be happy to help you.
Subscription + Purchasing
Each subscription includes settings, progress tracking, scoring, and an expiration date specific to one learner. It is not permitted to share usernames and passwords with others.
Yes, discounts are available for groups of 11 or more learners and when eLearning is an add-on to our facilitated training. Contact us for more information.
There is no limitation to the timing to assign seats for purchased subscriptions.
After purchase, client administrators are to create users and enroll those users in the respective program(s). Once the subscriptions have been assigned and users are enrolled, the timeframe of validity is 12 months.
New purchases are always enrolled in the most recently published eLearning programs. One or two updates are made yearly, minimally and are released for all learners with an active subscription.
Subscriptions are activated within 24 business hours of the purchase and prior to learners receiving their login instructions. Learners can access their eLearning as often as desired for 12 months.
Our programs are portable with access 24/7 from desktop and mobile devices. Login instructions will be emailed directly to the learner within 24 business hours of purchase.
If you want to grow both their sales and recruiting skills, yes! Each program focuses on specific habits and skills and contains activities with unique, downloadable resources.
SCORM packages are available for hosting in your own LMS with an annual subscription agreement. Contact us.
Our eLearning team can deliver SCORM files on a shared drive along with thumbnail images, course descriptions, and additional information needed to host our program in your own LMS. Contact us to learn more.