Client expansion is the new acquisition… and the best Account Managers know how to sell, attract, and retain existing customers.
That’s why this course has built-in sales AND recruiting modules that help Account Managers establish a strong foundational knowledge of everything needed to cross-sell and upsell their existing client base.
Learn at your own pace and access when it’s most convenient. Courses include interactive modules, coaching moments, supporting worksheets, and a variety of knowledge checks – all available 24/7 from a computer, tablet, or phone. Managers can monitor employee progress with reports and learners can track their progress.
Each subscription holder will receive an email with instructions for accessing the course modules within one business day of purchase. Each subscription has a timeframe of validity of 12 months from the date of enrollment.